AI-Powered IT Support for 50–500 Employee Companies
We Eliminate IT Downtime and Cybersecurity Risk by Automating What Other MSPs Do Manually.
Stop paying for slow, reactive IT support. Our AI-first methodology guarantees a 2-minute response time, 45-minute resolution, and zero-touch compliance—backed by a 90-day money-back guarantee.
You Shouldn't Feel Dread When You Have to Call IT Support.
Most businesses are trapped in a cycle of reactive IT. You wait hours for a response, wonder what you're actually paying for every month, and cross your fingers hoping a cyberattack doesn't wipe out your data. It's exhausting, and it's draining your team's productivity.
Drowning in Tickets
Your internal IT director is drowning in helpdesk tickets instead of driving strategy. Every day is spent fighting fires instead of building for the future.
Overpaying for Reactive Support
You're paying enterprise prices for "proactive" support that feels awfully reactive. Your monthly retainer pays for a team that only shows up after something has already broken.
Compliance Uncertainty
You have no idea if you'd actually survive a compliance audit or ransomware strike. You see competitors leveraging technology to get ahead while you're stuck dealing with the same recurring issues.
The AI-First MSP: Faster, Smarter, and Guaranteed.
We don't just throw more bodies at your IT problems. We use advanced AI and automation to predict outages, remediate vulnerabilities, and route tickets instantly. The result? You get enterprise-grade security and support at a fraction of the traditional cost.
Helpdesk: Old Way vs. Our Way
The Old Way
4-hour wait for a Tier 1 technician to even begin looking at your issue. Tickets bounce between teams. You wait, your team waits, productivity bleeds out.
The Intelligent Group Way
Our AI auto-remediates 40% of issues instantly—before a human even touches them. The rest go straight to US-based senior engineers with full context. Average resolution: 45 minutes.
Security: Old Way vs. Our Way
The Old Way
Manual patching once a month. Vulnerabilities sit open for weeks. A single missed patch can be the entry point for a catastrophic breach.
The Intelligent Group Way
AI-driven Zero Trust architecture with continuous, automated vulnerability patching. Our platform validates patches in a sandboxed environment, confirms compatibility, and deploys during non-peak hours.
Compliance: Old Way vs. Our Way
The Old Way
Scrambling before an audit. Weeks of manual evidence collection. Spreadsheets, screenshots, and crossed fingers hoping nothing falls through the cracks.
The Intelligent Group Way
Automated, real-time compliance reporting for SOC 2, HIPAA, and CMMC. Our AI-driven process generates evidence automatically, cutting audit prep time by 70%.
How We Guarantee Uptime: The AI Advantage
Other MSPs have technicians. We have an AI-powered automation engine, supported by expert technicians. This fundamental difference is why we can guarantee outcomes others can only promise.
Predictive Outage Detection
Analyzes 500+ indicators in real-time. Auto-remediates 85% of predicted issues.
Zero-Touch Patch Management
Sandboxed validation, compatibility check, non-peak deployment.
Automated Ticket Resolution
Cross-references 10,000+ automated fixes. 45-minute resolution guarantee.
Your Business, Instantly More Resilient
Our AI platform doesn't just fix problems—it transforms how your business operates. Here's what changes when you switch to Intelligent Group.
Eliminate Downtime
Our predictive AI detects and resolves issues before they cause outages. We guarantee 99.9% uptime—because every minute of downtime costs your business money.
Secure Your Data
AI-driven Zero Trust architecture continuously monitors, patches, and protects your environment. 38 ransomware attacks prevented in 2025 alone.
Scale Without Fear
Onboard new employees in 4 minutes with automated provisioning. Our platform scales with your business—no additional headcount required.
Our Guarantees: The Numbers Don't Lie
We don't just promise results—we guarantee them. These are our industry-beating SLAs, backed by our 90-day money-back guarantee.
What Our Clients Say
Real results from real companies. See how we've transformed IT operations across industries.
Intelligent Group transformed our IT operations. Response times dropped from hours to minutes.
The proactive monitoring caught a ransomware attempt before it spread. Worth every penny.
We went from 3 IT contractors to one managed service. Cost savings paid for itself in 6 months.
Their team feels like our own IT department. Available 24/7, always professional.
Setup was seamless. All our Macs and PCs managed centrally, zero headaches.
Compliance reporting used to take weeks. Now it takes minutes with their platform.
How Can We Help Your Business Today?
"My team needs faster support."
Our AI-powered helpdesk resolves issues in minutes, not hours. 40% of tickets are auto-remediated before a human touches them.
AI-Powered Helpdesk →"I need to secure my data and pass audits."
Continuous monitoring, automated compliance reporting, and Zero Trust architecture for SOC 2, HIPAA, and CMMC.
Managed SOC & Compliance →"My internal IT team needs backup."
Augment your existing team with our AI platform and senior engineers. We handle the overflow so your team can focus on strategy.
Co-Managed IT →"I want to outsource everything."
Full IT management from infrastructure to end-user support. One predictable monthly cost, zero headaches.
Fully Managed IT →"I need a strategic technology roadmap."
Our Fractional CIO service aligns your IT investments with business goals. Strategy, budgeting, and vendor management included.
Fractional CIO →"I need to automate repetitive tasks."
From employee onboarding in 4 minutes to automated compliance reports, our AI platform eliminates manual work across your organization.
AI Workflow Automation →The AiT Product Family
One brand, one engineering bench, six products in production. Each AiT product is multi-tenant, vendor-agnostic, and built to be operated by an MSP — not just bought by one.
AiTBMS
AI-augmented building management intelligence. Vendor-agnostic cloud BMS analytics + control across BACnet, Modbus, and proprietary stacks.
Learn more →AiTCRM
Multi-tenant CRM and ops platform purpose-built for MSPs and channel partners. Includes a channel-ops module for telecom agencies.
Learn more →AiTLLM
Private LLM gateway for regulated businesses. Audit-ready by default. HIPAA, FINRA, SOX, GDPR, and CMMC evidence packs built in. Three tiers from $499/mo.
Learn more →AiT Agent Studio
Multi-template AI agent SaaS. Spin up branded voice, chat, and workflow agents on a governed runtime — no infra to wire.
Learn more →AiT Trust Portal
Public trust landing plus per-client trust rooms. Live posture evidence, audit artifacts, and security questionnaires — in one link you can share.
Learn more →AiT SOC Sentinel
AI-native SOC for MSPs. Shadow your existing MSSP, surface blind spots, and run continuous oversight on top of Google SecOps.
Learn more →AiTLEED
LEED + ESG compliance, automated. Continuously audits building data against LEED v4.1, WELL, and ESG frameworks; generates audit-ready evidence packs.
Learn more →AiT Hosted Agents: HIPAA-Compliant AI for Regulated Industries
Deploy AI agents in healthcare, behavioral health, and other regulated environments without vendor lock-in. Multi-framework support, MSP-bundled, fully compliant by design.
Deploy AI Agents That Pass Compliance Audits
AiT Hosted Agents are purpose-built for healthcare and behavioral health practices. HIPAA-ready, SOC 2 certified, and designed to integrate with clinical workflows—not fight them.
- Multi-framework support: Claude, GPT, Llama, and custom models
- MSP-bundled—no vendor lock-in, no separate SaaS subscriptions
- Audit-ready: HIPAA, HITECH, and clinical workflows built in
- Coleman Integration: Clinical note workflows, EHR context, patient safety guardrails
AiT Hosted Agents running across 30+ healthcare practices. Zero vendor lock-in. Multi-framework support. HIPAA-compliant by design.
The 5 AiT AI Services SKUs
Each SKU is designed as a standalone product or bundled into MSP service tiers. Deploy independently or as a coordinated AI capability suite.
Compliant Copilot
HIPAA-ready AI assistant for clinical teams. Summarizes patient interactions, generates clinical notes, flags compliance risks, and integrates with EHR workflows.
Use Cases: Clinical documentation, patient communication summaries, note generation, compliance flag detection.
Schedule DemoAI-powered clinical documentation that passes compliance audits.
Shadow AI Watch
Continuous AI audit layer for MSPs. Monitors employee LLM usage, detects unauthorized AI deployments, flags data exposure risks, and generates compliance reports.
Use Cases: Shadow AI detection, data exposure prevention, employee AI governance, policy enforcement.
Schedule DemoShadow AI monitoring for enterprise compliance.
AI Gateway
Unified API layer for multiple LLMs. Route requests to Claude, GPT, Llama, or custom models with built-in audit logging, cost tracking, and usage controls.
Use Cases: Multi-model orchestration, cost optimization, usage governance, audit logging.
Schedule DemoUnified LLM orchestration with compliance built in.
Avatar Studio
Create branded AI avatars for customer-facing workflows. Deploy voice agents, chat agents, or video avatars on a governed runtime with no infrastructure to manage.
Use Cases: Customer support avatars, intake automation, appointment scheduling, patient onboarding.
Schedule DemoBranded AI avatars for customer engagement.
Voice Concierge
Conversational voice AI for after-hours support, appointment reminders, and patient outreach. HIPAA-compliant, multi-lingual, and integrated with practice management systems.
Use Cases: After-hours intake, appointment reminders, patient callbacks, care coordination.
Schedule DemoHIPAA-compliant voice AI for care coordination.
Ready to Deploy AI Agents in Your Practice?
Book a discovery call with our Hosted Agents team. We'll discuss your workflows, compliance requirements, and custom integration needs.
Book a CallAiT SOC Sentinel: AI-Powered Security Operations Center
24/7 threat detection and response, starting at $2,000/month. Reduce MSSP blind spots and multiply your security team's capacity.
Continuous AI Oversight on Your Existing Security Stack
AiT SOC Sentinel shadows your current MSSP or in-house SOC. One analyst manages 3-5 customer portfolios instead of one. AI surfaces blind spots, prioritizes threats, and runs automated runbooks without requiring new vendor contracts.
- Google SecOps integration with vendor-agnostic adapters
- NinjaOne and CrowdStrike adapters for endpoint integration
- Automated runbooks for common threat patterns
- Built-in compliance evidence packs (NIST CSF, CIS Controls)
- No additional seat licenses or MSSP renegotiation
AiT SOC Sentinel running continuous threat oversight for 50+ MSP clients. One analyst now covers 5 portfolios. Zero new vendor contracts.
How SOC Sentinel Multiplies Your Security Team
Deploy alongside your existing MSSP or in-house SOC. Sentinel handles noise, surfaces blind spots, and scales your team without scaling headcount.
Threat Detection & Prioritization
AI continuously monitors logs, alerts, and cloud infrastructure. Surfaces high-severity findings while suppressing noise from false positives and expected behavior.
Impact: 70% reduction in alert fatigue, faster MTTR on critical threats.
Schedule Demo →Automated Response & Runbooks
Execute pre-built runbooks for common threats: isolate affected systems, reset compromised credentials, disable suspicious cloud IAM roles, and trigger incident tickets—all automatically.
Impact: 2-hour response SLA becomes 10 minutes for routine incidents.
Schedule Demo →Compliance Evidence & Reporting
Automated evidence generation for NIST CSF, CIS Controls, SOC 2, and ISO 27001. Chain-of-custody logs, incident timelines, and audit-ready reports shipped daily to your trust portal.
Impact: Audit prep time cut by 80%. Client trust improves with transparent evidence.
Schedule Demo →Ready to Stop Living in Alert Fatigue?
Deploy AiT SOC Sentinel in 30 days. No MSSP renegotiation. No new infrastructure. Just AI oversight that reduces your team's workload by 70% while catching threats your current stack misses.
Book a DemoDon't Take Our Word for It. Ask Our Clients.
Professional Services Firm Eliminates Downtime and Reduces Tickets by 60%
A 100-employee professional services firm switched to Intelligent Group after years of slow, reactive IT support. Within 6 months, our AI platform had reduced their support ticket volume by 60% and eliminated unexpected downtime entirely.
*Composite engagement based on real client outcomes. Company name withheld to protect confidentiality.
With our old provider, we were losing nearly a full workday per month to IT issues. With Intelligent Group, we haven't had a single minute of unexpected downtime in over a year. Their AI platform takes work off our plate instead of adding to it.
Intelligent Group reduced our ticket volume by 40% and got us SOC 2 compliant in 3 months. Their AI platform handles the routine work so our internal team can actually focus on strategic initiatives.
Our previous provider was completely a disaster. The switch to Intelligent Group made a huge difference. Their response times are incredible and the AI automation has eliminated all the recurring issues we used to deal with.
Trusted by Growing Businesses Across Industries
Real results from real customers. Here's how Intelligent Group transformed IT operations and eliminated downtime for businesses just like yours.
Reduced Downtime 40% with Proactive Monitoring
Before Intelligent Group, this manufacturer lost 6+ hours monthly to downtime. Our 24/7 monitoring and AI-powered maintenance cut downtime by 40% and saved them $180k annually.
"Their AI platform catches problems before they happen. We went from firefighting to prevention." — IT Manager, Manufacturing
Achieved HIPAA Compliance in 60 Days
A 50-person medical practice failed their compliance audit. Intelligent Group implemented Zero Trust architecture, automated compliance monitoring, and passed their next audit with zero deficiencies.
"They transformed chaos into a documented, auditable system. HIPAA doesn't scare us anymore." — Practice Administrator, Medical
Zero Security Incidents After Switching from Break-Fix
A 25-person law firm had 3 ransomware near-misses in 18 months. After deploying Intelligent Group's EDR, SOC monitoring, and security training, they've had zero incidents in 12 months and reduced cyber insurance premiums by 30%.
"We sleep better at night knowing our client data is truly protected. Worth every penny." — Managing Partner, Law Firm
Build Your Custom IT Roadmap
Tell us about your business and we'll build a custom action plan tailored to your industry, role, and biggest challenge. No sales pitch—just actionable recommendations.
NEW · 2026
Train your team on the AI we run our own MSP on.
Three cohort programs for IT operators, directors, and CFOs. Operator Track opens monthly.
See It In Action
Watch our platform in action across core use cases.
AI-Powered SOC Oversight
Monitor, detect, and respond to threats in real time. One analyst oversees 3-5 customer portfolios. AI handles the noise. You handle the judgment calls.
Success Stories
How Our Clients Win
See measurable results across manufacturing, healthcare, and professional services.
Northeast Manufacturing Co.
Production-line outages, aging IT infrastructure, and compliance gaps.
Harbor Medical Group
HIPAA compliance burden, manual reporting overhead, and patient data security.
Summit Legal Partners
Scaling from 45 to 150 employees without expanding IT, remote work challenges.
Trusted by growing businesses across NYC and beyond
Ready to Stop Worrying About IT?
Book a 30-minute strategy call with a senior architect (not a salesperson). We'll review your current setup, identify security gaps, and show you exactly how our AI-first approach can reduce your IT spend while improving performance.
Backed by our 90-Day, 100% Money-Back Guarantee. If we don't hit our SLAs, you don't pay.
38 companies like yours were targeted last year. How many had 90 days' warning?
Latest Insights
Expert advice and resources to help your business grow securely.
Managed IT vs Break-Fix: What's Right for Your Business?
Discover the key differences between managed IT services and break-fix support models.
Read More →5 Signs Your Business Needs a Managed Service Provider
Learn the warning signs that indicate it's time to partner with an MSP.
Read More →Cybersecurity Basics Every Small Business Needs
Protect your business from cyber threats with these essential security practices.
Read More →